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There have lately been periods of unexpected downtime. This is due to a large increase in bots, scrapers, and other spam on the server. We sincerely apologise for any inconvenience because of this -- we know it's frustrating! In short: the bots make a massive amount of requests, which overwhelm the server's resources, and lead to downtime until the bad actors are blocked or give up naturally.
We've been doing our best to block bad IPs as they come in and also make our rate limiting across pages more aggressive. It's clear this isn't going to be a suitable long-term solution though, as the IPs just keep changing once they get blocked, so it's only a short term relief.
As a result, we're investigating and planning for better long term solutions. Unfortunately this will take a bit of time to implement, but it is something we're actively working towards in order to provide a better and more reliable solution in the long term.
We apologise again for the inconvenience, and appreciate any patience you can offer as we make progress on our new structure.
25 August 2025:
Last week we made some changes that have had a very positive impact! We're still continuing to work on implementing more solutions in the long-term, but for the short/medium-term this latest change has been very effective! Fingers crossed.
2 November 2025:
We've sadly seen a resurgence of the last week, which has resulted in more downtime. In response to that, we've now put all sites that we manage DNS for behind Cloudflare, which should add extra protection and mitigation moving forward. Anyone who doesn't use our DNS (i.e. has their domain registered elsewhere) will not have this protection and will need to set up Cloudflare separately. If you submit a support ticket then we can assist with this, or even do it for you!
We're hoping to see some improvements with the Cloudflare implementation and will continue to monitor the situation and make further changes if required.
- Datum - 21/08/2025 13:37
- Zadnje ažurirano - 02/11/2025 15:47
