Support will be unavailable from April 19th - 26th

Since starting this hosting service in 2014 I have never taken a "full" vacation. I have gone on holidays, but I've always brought my laptop, prepared to answer any support tickets while I was away. For the first time ever, I'm scheduling a time where I won't be taking my laptop and will not be answering any support tickets while I'm away. I ... إقرأ المزيد »

12th Feb 2019
40 minute downtime at 5am GMT +1

We had a 40 minute outage early this morning at 4am UTC. This was due to a minor issue with our provider. In their words: "The network department had to reboot a switch because of a failed update, and the switch did not come back up. They rebooted it a second time and the service was restored." We apologize for any inconvenience! If you ... إقرأ المزيد »

16th Jul 2016
[RESOLVED] Known issue with staying logged in to WordPress

Update: This has been resolved.There's currently a minor problem with staying logged into WordPress sites. If you check "remember me" when you login then come back later (like after closing the browser window), you will still be logged into the admin area but not on the front-facing part of your site. There are two ways around this: Don't check ... إقرأ المزيد »

20th May 2016
Support will be limited from May 10th through the 7th

I'll be travelling to and attending BookExpo America during these dates so support will be limited or delayed. I will still respond to support tickets while I'm away, but it may take longer for you to hear back.

I will be fully prepared to handle any emergencies if they arise, though of course that's not expected. :)

4th May 2016
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