Since starting this hosting service in 2014 I have never taken a "full" vacation. I have gone on holidays, but I've always brought my laptop, prepared to answer any support tickets while I was away. For the first time ever, I'm scheduling a time where I won't be taking my laptop and will not be answering any support tickets while I'm away. I ... Read More »
We had a 40 minute outage early this morning at 4am UTC. This was due to a minor issue with our provider. In their words: "The network department had to reboot a switch because of a failed update, and the switch did not come back up. They rebooted it a second time and the service was restored." We apologize for any inconvenience! If you ... Read More »
Update: This has been resolved.There's currently a minor problem with staying logged into WordPress sites. If you check "remember me" when you login then come back later (like after closing the browser window), you will still be logged into the admin area but not on the front-facing part of your site. There are two ways around this: Don't check ... Read More »
I'll be travelling to and attending BookExpo America during these dates so support will be limited or delayed. I will still respond to support tickets while I'm away, but it may take longer for you to hear back.
I will be fully prepared to handle any emergencies if they arise, though of course that's not expected. :)